At Saritta Online Boutique, we are committed to delivering your order in a timely and reliable manner. Please review our delivery policy below:

Processing Time

• All orders are processed within 1–3 business days.

• Orders are not processed or delivered on Fridays, weekends, or official holidays.

Shipping Rates & Delivery Estimates

• Delivery fees are calculated based on your address and will be displayed at checkout.

• Estimated delivery times:

  • West Bank & Jerusalem: 1–3 business days

  • Palestine 48: 3–5 business days

(Delivery times may vary slightly during high-demand periods or special collections.)

Order Confirmation & Tracking

• Once your order is confirmed, you will receive a confirmation message via phone or WhatsApp.

• You can track your order status anytime through our Track Your Order page using your order number and phone number.

Delivery Attempts

• Please ensure your contact details and address are accurate to avoid delays.

• If the courier cannot reach you, delivery may be rescheduled.

Customs & Additional Fees

• Saritta Online Boutique is not responsible for any additional fees that may apply based on delivery location.

• Any extra charges requested by the courier are the responsibility of the customer.

Need Help?

If you have any questions regarding delivery, feel free to contact us:

• 📞 WhatsApp: +970 59X XXX XXX

• 📧 Email: support@saritta.store